Author name: Arika

Over Twenty Years Experience in Accounting & Bookkeeping Over Fifteen Years Experience with Total Office Manager Arika started at Aptora as a Technical Support Specialist, headed up the Migrations Department, and is now the Customer Success Manager. As an expert in Total Office Manager and extremely skilled bookkeeper, she is an integral part of the Technical Support Department. She used to be deathly afraid of spiders and extreme heights. Just the thought of spiders made her want to scream and run or would paralyze her. She's since conquered these fears and now names the spiders she encounters while soaring the skies to visit customers and help them excel with Aptora product usage.

Mobile Tech as Sales Reps

In past versions, the invoices created from mobile used the technician as the sales rep. Now it uses the sales rep assigned to the customer. Please use the mobile technician as the sales rep when creating invoices in the field.

Ability to See Start/Stop Time on Timesheets List

Please add the ability to see the Start Time and Stop Time as columns on the timesheet list. This will help technicians see the times recorded when they do not have the ability to edit the entries.

Add Filtered Hours Total to Aptora Mobile II

When filtering the timesheets under the menu or the column, it would be nice to see the total hours for the filtered results. This view ability has been requested by several technicians.

Ability to scan a QR Code for Items

We have a request to add the ability to scan a QR Code in Aptora Mobile II for adding items to transactions.  This feature would only be for the mobile application at this time.  Anyone interested in helping to fund this project, please let me know.

Employee and Customer Email Options for Emailing

When using the Alternate SMTP Emailer, emailing a work order would allow for selection of all employees assigned to a work order and all customer email addresses in the To, Cc, and Bcc fields.