Managing Your Company (Owners)

Support Site

Company Owners get self-service tools to run their organization in the portal. Regular members see a read-only or limited view of these.

• Company Settings: update your company name, domain, logo, and whether you are cloud-hosted (which pre-fills new tickets for your members).
• Company Members: invite people, promote a member to Owner, remove someone, or transfer ownership to another person.
• Team Access: decide which portal features your members can see and use, company-wide. Available features depend on what your support provider allows.

If your company has no Owner, you may see a prompt to claim ownership so these controls have an owner responsible for them.