Total Office Manager 11.2.7 Release Notes

11.2.7 Release Notes

Release Date: 7/31/2018


– – – – – – – – – – – – – – – -DB UPDATE – – – – – – – – – – – – – – – –

This update requires an update to your database. This will require that all users log out of the software program so that the update can run. Once the update has run and the first user logs in, other users will be able to log back into the program in prior versions without being required to update. This update will take anywhere from 5 seconds to 5 minutes depending on the database size.


This update should resolve all yellow screen errors reported thus far in version 11.2.*. This includes errors that mention “connection failure” and others.  If you continue to receive errors after updating to this version, please let us know as soon as possible.



Customers & Accounts Receivable:

New Features/Modifications

– The Reimbursible form received a general update and refresh. Column totals were added as well as a series of numbers that summarize what has been selected. A filter by item type feature was also added. There is new a feature called “Zero Retail Price on Add”. This feature sets the retail price of all reimbursable items to $0.00. The idea is to allow items to be added to the invoice, for job costing purposes, but not affect the retail price. Tip: There is also a “Zero Retail Price” markup method that could be used for this purpose.


Fixes and Corrections

– Corrected reported issue related to estimate change orders not always saving properly.

– We worked to resolve an issue, that a limited number of users have reported, related to not being able to edit certain fields on invoices or estimates. We believe this is no longer an issue.

– We have made significant speed improvements when loading this form, for those users who have a large number of sales tax items and\or sales tax group items.



Employees & Payroll:

Fixes and Corrections

– Corrected a reported issue with Fixed Amount deductions not copying to paychecks when the deduction is not assisgned to an earning item.



Schedule/Dispatching, Work Orders, Equipment & Service Agreements:

Fixes and Corrections

– Resolved reported issues related to saving profile settings/preferences and refreshing, in both the new and old schedule boards.



Company, Preferences & Security:

New Features/Modifications

– NEW Update Retail Price method added in Tools | Utilities | Update Retail Price. A new calculation method was added called “Multiply using Estimated Cost. Use Average Cost if it is blank.” This method will reset your retail prices using Estimated Cost x Item’s Markup Method or Average Cost x Item’s Markup Method, if no Estimated Cost value is present.




New Features/Modifications

– Added Estimated Labor Minutes to the Job Costing Overview report.  In addition to displaying the number of hours that appear on the timesheet, we now include the number of hours that appear on the estimate(s) and the difference between those two numbers. Important Notes: Estimates must be set to Awarded, In Progress, or Closed to be considered. Labor minutes use the “Service” item type. Service Items must have the “Labor Only (used for labor only)” check box checked. This option is in the Accounting tab. You must have the Labor Minutes field populated.


Fixes and Corrections

– Resolved an issue that prevented the Net Pay Line from appearing.

– We have addressed issues related to certain reports hanging or freezing. This includes work orders, estimates, and invoices – among others.