1.) Allow the user in TOM to use the “Reimbursables list” in the work order forms. Many times adding reimbursables to an invoice is too late in the process as the techs have already performed the work and collected payment. Add a notification that there are reimbursables available for the work order when the work order is opened.
Expand notifications of available reimbursables to mobile work orders so that the tech can easily see if there are reimbursables to add to their work order/invoice while billing and collecting on site.