Is there a way to prevent techs using mobile from sending a WO, Invoice, or other email to a specific customer in the field? Is there a setting in TOM that would prevent email abilities for a certain customer from Mobile? This could be checked when setting up the customer so all emails originate from TOM by the office staff. Maybe in the Additional Info Tab?
Example: Customer rents a property to a tenant. Customer pays all bills and charges tenant directly. Customer does not want tenant to receive any emails in regards to the WO.
This happens when the techs are very busy they normally email every customer from the field but there are circumstances where they should not but make the mistake of emailing. We are all human.