When installing an update, most of the time all users need to be logged off and closed out of TOM.
Unfortunately, many of our users like to just stay logged in and leave for the day. A different software that I used to use had a feature that Admin (or anyone else with permissions) could “kill” the user from their own workstation.
This would be extremely helpful so that when a user is still logged in, we don’t have to (1) run around to their computers to try to close TOM and (2) usually have to try to contact them in order to gain access to their computer.
I know, there are internal controls that should be in place for both closing the program and accessing other employee computers so just a thought on adding this capability for anyone that does not have the internal controls in place.