The ability to customize WO status would greatly reduce the amount of verbal communication with our dispatcher. There is currently nothing in the status list to reflect the need to return to the job, parts needed, parts ordered, ect. If we could add in our own status options then it could be color coded on the dispatch board and our dispatcher could tell at a glance that she needs to schedule return trips for jobs. (See picture for visual illustration.) It would be easier to set a status for the WO rather than having to remember to verbally update the dispatcher on the progress of individual jobs.