Tag: work order
- 4Remove Duration arrows on work ordersWhile in mobile our techs are complaining that when they swipe they are inadvertently changing the time duration on the work order. Can this just be a fill in box and remove the arrows?
- 4Show Item Cost on Work Orders in TOMIt would be really great to see the cost of items on a WO within TOM. For example: It's hard to put in misc. items in that had to be bought and not put the true cost on the WO. When an invoice is ma... Read more...
- 1Ability to round all group items to the nearest dollarWhen making group items, the calculated price can easily include 2 decimal places. It would be much more convenient for collecting cash and tracking purposes if we could choose to have the sale price ... Read more...
- 3Employee and Customer Email Options for EmailingWhen using the Alternate SMTP Emailer, emailing a work order would allow for selection of all employees assigned to a work order and all customer email addresses in the To, Cc, and Bcc fields.
- 9Equipment covered by SA in MobileSince the technician needs to know which equipment to work on while doing SA inspections, they need to see this in the equipment tab. Please add a column showing whats covered and whats not (like TOM)... Read more...
- 7WO Page/Email Options - Include "Ordered By"Please change the Company Preferences for Work Orders to include the field "Ordered By" in the list of fields you can choose to add to an email/text message.
- 15Do not allow changes to notes by othersNot sure if this is even feasible but is there any way that you can prevent others from deleting and/or editing someone else's notes on a WO? We have ran into situations where someone claims to put i... Read more...
- 6WO Custom Styles - Item DescriptionPlease add the "Item Sales Description" to the list of available fields to choose from when building a Custom Style for a Work Order.
- 14Integrate Appointments, WO, Etc. With google calendarsI would like to see the ability to integrate all "assigned" events like Work Orders and Appointments with Google Calendar. For me personally, I would like to make appointments for myself, but I do... Read more...
- 6Work Order No Invoice/Sale Required ButtonWe have discovered this is a very dangerous button. We need to allow our dispatchers to create work orders so I can not take away that permission. But this button when checked will prevent our billing... Read more...
